Suki Chueng
In Business, Business Operations

Business Intelligence Tools for advanced decision making

The start of the fourth industrial revolution brought several technological reforms in existing business strategies used by all major industries. The internet of things to cloud computing, present-day businesses are equipped with advanced software tools and cutting-edge technologies. An increasing number of businesses organisations are adopting data-driven strategies to upscale their products, services, and deliver greater value to customers.

Here are common business analysis provided by ERP

Sales Analysis

You can use various filters to retrieve the relevant data in no time or divide it into different segments for easy access. You can use features such as line graph analysis, bar graphs, and pie charts to get an organized view of your sales data. Analyzing sales data helps you extract valuable information about your customers’ buying patterns. Accordingly, you can optimize your sales strategies to reach out to the relevant audience and push them down the sales funnel.


Lead Nurturing
CRM modules can provide a detailed view to track and analyze your leads. It also allows you to group your leads by various criteria like
+ Location (country/state/city),
+ Gender,
+ Age, business type, and many others.
Our ERP also has filters to easily retrieve the lead data, set time ranges to compare it with the previous leads.


Employee Performance Tracking

With ERP, you can easily evaluate your CRM efforts as well as the performance of your sales team. As a result, you can take appropriate measures to improve your sales strategy through effective resource allocation and task scheduling.


Inventory/Stock Level Analysis

Our ERP inventory module is equipped with all essential BI tools and analytics features to provide a holistic view of inventory. You get clear reports and real-time insights into inventory and warehouse data. Besides, you track your inventory movements, average delivery time, stock receipts, inventory turnover, and valuation.


Closing Thoughts

A good Business Intelligence report supports businesses’ decisions and answers their queries about their data… Analysts can leverage BI to provide performance benchmarks to make the organization run more efficiently. Analysts can also spot easily the market trends to increase internal performance of the teams.

 

To know more about smart business processes and operational systems we develop at TILSolutions,please leave your contact details in the contact form or reach us at info@tilsol.com we would be happy to know more about your business and suggest an ERP solution for the same.

Ray Chan
In Healthcare Industry

Clinic Appointment Booking System

Demands on health care have dramatically risen in the last year under the Covid-19 pandemic, but improving health care quality, coverage, and outcomes within the resources available, is a constant for health care systems.
Healthcare organizations are nowadays adapting to the different KPI’s to improve the operations, To ensure the patient safety and staff operations run smoothly and efficiently.

Analyzing the KPI’s gives insight to the management, to fine tune the day to day operations, to optimize the performance that meets best practices. And also know where improvements may be needed.

Below are the few KPIs which are Important for health care organization:

KPI’S for Healthcare Operations:

1. Patient waiting time: This can help with staffing and scheduling and also provide insight into time taken by each patient in the waiting room, before receiving the consultation.

2. Average number of patient rooms in use: Shows how well space is used to treat patients and helps determine if more or less space is needed in the facility. This also helps the management to know whether appointments are over booked or under booked.

3. Number of ER visitors who leave: This may help determine if more beds or staff are needed to handle the number of patients coming in. Many times, due to long waiting time the patients tend to leave  even before their turn for consultation.

4. Staff-to-patient ratio: Demonstrates the number of staff available per patient, if the patients appointments are higher, management can plan the resources accordingly.

5. Infection control and Patient safety: Infection prevention and control maximize patient outcomes and are part of providing effective, efficient and quality health services.

6. Patient follow up: Measures the number of patients who receive follow-up after their visit to the facility. After the visit, management can schedule the follow-up to know weather the treatment they received is satisfactory.

7. Overall patient satisfaction: Calculates satisfaction levels by combining several factors, like waiting time, time taken for report generation, times the patient has revisited and feedback for the staff.

How Does ERP help??

To empower the management team, to evaluate the day-to-day operation our ERP can handle the tough job very easily.

       1. Appointment Booking: The patients can easily  select the time of their visit and the doctor they would like           to consult, by themselves, the Patients get a confirmation email for their visit, once the admin has confirmed the  appointment.
Appointment Booking

  1. Discussion: The patient can directly communicate with the administrator to change the appointment details or give the other medical information. This feature helps to reschedule the appointment and doctor can share the prescription with the patient securely.
  1. Centralized Data: The Doctor can have the medical history of patients visited, at one place, all the medical history and reports can be stored under patients database for easy and accurate access.

  1. Appointment booking for various medical tests/Diagnosis: The Management can receive real time data about equipment slots and occupancy for machines like CT Scan, X-Ray and other medical equipment.
    This feature allows the management to analyze and deploy resources accordingly.

Suki Chueng
In Business

4 Simple Ways to Automate the Inventory Replenishment with ERP

Automating your business operations has never been as easy as it is now. Today the market offers hundreds of business management softwares and in this article we are letting you in on a secret – why TIL ERP is one of the best ERP solutions you can find in the market.
In our ERP there are several different ways to ensure that you have sufficient stock, with sufficient inventory at all times the business operations become very smooth and easy.

1. Always make sure the product is in stock
Let’s assume that you are a manufacturing company, who runs out of inventory in the middle of manufacturing important consignment. Not only would it delay the pace and deadline of the delivery, but it will also affect the reputation of your company.

Reordering Rules
When a product or raw material reaches a minimum set quantity, the ERP will trigger an automatic purchase order of RFQ(Request for quotation) in the purchase module, when the purchase department confirms the RFQ-it becomes a Purchase Order for the vendor.
We can also add more than one vendor for any product and enter the price per unit or UOM set for the product.

2. Prepare the purchases in advance
Imagine that a repair workshop receives machine parts for maintenance, once a delivery date of seven days is established, since they need to buy spare parts to repair, however one of the spare parts takes five days to arrive.

How do they make sure they  have all the necessary parts on time so that the machine can be repaired and delivered as promised?

Set delivery lead time
In purchase applications this function plays an important role in making sure the inventory is always planned keeping in mind the time taken to deliver the ordered products.
In our ERP, we can set the delivery lead time for each vendor, which is calculated and taken in consideration while placing a purchase order.
By setting the lead time of delivery, estimation of product arrival date, which can be used to commit the delivery of the products to the customer.
Once the delivery lead times of the suppliers have been assigned, next time a Purchase Order is created,ERP will give a tentative date for the receipt of the order.

3. Pay only for the received products
What would happen if a company producing and packaging fresh fruits received an order, of which only half met the quality standards and the other half had to be returned to the supplier. However, upon receipt of the invoice, the order is one hundred percent soiled. How to know what happened and if the company has to pay for the entire order…

Our ERP Purchase application has the 3-way matching functionality, allowing you to identify which invoices must be paid by comparing the information that appears in the Purchase Order, the Invoice that the supplier sends and the Receipt in the warehouse.

3-way matching: Purchase, receptions and bills
This functionality will spare you the misunderstandings, money and time.

How it works

Once this function is enabled, the next time you have to pay a supplier invoice, our ERP will automatically notify you whether or not it should be paid according to the information obtained. To verify if the invoice must be paid, from the supplier invoice, go to the Other information tab, where you will have a new field enabled: Should be paid.

4.Order manufactured after the sales order:Make-to-Order (MTO)

Imagine that a car manufacturing company wants to launch a new product, however, they want to manufacture after request. So only when this product is sold the necessary inputs will be purchased for its production.

The Make-to-Order functionality triggers a draft Purchase Order related to a specific product used for manufacturing the car, it can be for logistical or economic reasons you decide not to maintain inventory of those products, unless needed. 

Set up an MTO product

This function  can be performed from an existing product, the product configuration,  go to the Inventory tab and check the checkboxes Replenish on Order (MTO) and Buy.

The next time this product is sold, when confirming the order, a RFQ related to the Purchase Order will be automatically triggered.

To know more about smart business processes and operational systems we develop at TILSolutions,please leave your contact details in the contact form or reach us at info@tilsol.com we would be happy to know more about your business and suggest an ERP solution for the same.

Suki Chueng
In Business

How to grow business with E-Commerce using ERP

How to grow business with E-Commerce using ERP

In the fast evolving world, the small and business sized businesses are now shifting the sales channel to E-Commerce. E-Commerce is very attractive for customers to order the goods and services to be delivered at their doorstep or on-demand.

When you leverage ERP software with your e-commerce functions, it can make many tasks simpler and faster. The specific functions ERP software can assist with depends on the type of business you own and the software you integrate. 

“Amazing things will happen when you listen to the consumer”

How ERP Helps In Customer growth?


1. Order placement: ERP software can assist in the order placement process by automatically setting into motion the next steps, such as calculating the shipping costs or creating a shipping label.

2. Customer updates: With ERP software integrated into your e-commerce platform, automatic communications are sent to your customer, such as when an order is received, an item has shipped, or an item has been delayed in the shipping process.

3. Inventory details: When an item is purchased, an ERP system can automatically change the inventory count which prevents customer orders from getting to completion if an item is out of stock.

4. Marketing Automation: Create automatic & targeted marketing campaigns · Craft sophisticated end-to-​end customer journeys · Design engaging email campaigns in minutes.

Operational Benefits of ERP:

ERP offer many benefits to a company’s online ordering processes and procedures, including:

Ensuring stock is sufficient: Hand-keying stock can lead to human errors and wastes employee time. ERP solutions automatically update stock, ensuring these numbers are accurate and current.

Simplifying order tracking: Customers want to know where their orders are and when they can be expected. An ERP solution updates order tracking and automatically alerts customers on the whereabouts of their orders as needed.

Automating accounting tasks: By automating accounting tasks, the potential for human error is eliminated. An ERP solution that assists with accounting can ensure your business turns-in accurate numbers.

 

To know more about smart business processes and operational systems we develop at TILSolutions,please leave your contact details in the contact form or reach us at info@tilsol.com we would be happy to know more about your business and suggest an ERP solution for the same.

 

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